Tenants complaints panels

11 Mar 2013

On Friday 8th March 2013 we held a session on how tenants can get involved in dealing with complaints as regards housing services under opportunities introduced by the Localism Act.  The event was led by Nic Bliss from a National Tenants Organisation.  (See picture).

The event was well attended  - we had tenants from 3 Housing Associations and Council tenants whose homes are managed by 3 managing agents plus we had officers from the Council, from 2 of the managing agents and one from a Housing Association.

We are now looking at how we can take this forward and will keep you posted.

11.3.13