Advice

You can use this Advice section as a general resource library by clicking any of the right hand links for more information.

Coronavirus - information

The Health and safety of our members, tenants/residents, and the general public is our top priority. Our focus is to provide a service to ten…
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Letter from the chair

See attached a letter from our chair. …
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Letter from the housing minister

The Housing MInister has written a letter to all social housing tenants giving advice on your housing service during the pandemic. We attach …
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Role of committee members

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Tips when applying for grants

Make sure you tailor your application/project to fit the grant criteria Some funders focus on particular groups of people or project type…
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Housing Green Paper

The Government published a Housing Green Paper in August 2018. A Green Paper is a preliminary report of Government to stimulate discussion. &…
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Homeless Reduction Act 2018

The Homelessness Reduction Act came into force in April 2018. The emphasis is very much on prevention. If a person is eligible (they have imm…
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Housing and Planning Act 2016

Latest on the Housing and Planning Act 2016 - - The Right to Buy for Housing Association tenants (something we are not in principle oppose…
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Universal Credit

A new type of benefit, for working age people only, called Universal Credit (UC) was introduced in Wolverhampton in February 2016. It brings …
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Safeguarding adults

Adult safeguarding is the process of protecting adults with care and support needs from abuse or neglect. They could be an adult with a learn…
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Anti-social behaviour

New powers aimed at tackling anti-social behaviour (ASB) came into effect on Monday 20th October 2014, under the Anti-social Behaviour, Crime an…
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Data Protection

Data Protection regulates the processing of personal information about individuals. The Federation's policy on data protection is attache…
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Your Home

Frequently asked questions How do I……………… • Make an application to go on the housing register? You c…
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Your Rights

The rights you have as a tenant depend on the type of tenancy you have. Introductory tenancies New tenants of Council properties are offere…
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Equality and diversity

We attach our equality and diversity policy for information …
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Housing Associations

In a report 'Building Futures' published by the National Housing Federation it has described how last year (2011/12) Housing Asso…
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Money Matters

At present many of us are finding it difficult to make ends meet, what with the credit crunch, uncertainty as to jobs, and changes to benefits. Fro…
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Getting Involved

Ways you can get involved Join the Federation Join or set up a Tenants Group Participate in Wolverhampton Homes involvement str…
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Tenants in control

Under regulations lanlords must offer tenants a wide range of opportunities to take greater control of services they receive. They may do thi…
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Policing

The Government is introducing new elected posts of Police and Crime Commissioners (PCCs). There will be one for each force area. The PC…
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Energy Efficiency

The cost of running a home gets higher each year while the money we have to pay for it seems to get less. Keeping the home warm makes a big difference…
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Squatting

As from September 2012 new legislation has been introduced which makes squatting a criminal offence punishable by up to 6 months in prison with fin…
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Support for older and disabled people

There are a number of organisations that provide assistance for older and disabled people. The Neighbourhood Support Service is a confidential …
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Health

Healthwatch Wolverhampton is an independent service set up to make sure that you can have your say about health and social care services in the Cit…
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Service Standards

The regulator of social housing is the independent regulator for registered social landlords (Housing Associations and Local Authorities). It…
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Jargon Buster

We attach a jargon buster to this page. This is a short guide to some of the jargon often used by the housing professionals - hope it helps! …
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Good Practice

From time to time we issue good practice information to advise members on matters that will help them better run their local tenants' group or …
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Training

We at the Fed recognise the importance of having the information and skills to be able to make a difference. Without the tools to hand it is diffic…
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Funding

Funding is always an issue. Wolverhampton Homes provides small running costs grants for tenants groups contact Wolverhampton Homes on 01902 55…
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Compliments and complaints

Should you wish to compliment us or to make a complaint about us please see the attached form. …
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Useful links

Here we have added some links to other web sites that you may find helpful. Wolverhampton City Council www.wolverhampton.gov.uk Homes in t…
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Do you need advice?

If you would like advice or any further information concerning items or articles on this website or you would like advice on a particular housing…
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