Advice

You can use this Advice section as a general resource library by clicking any of the right hand links for more information. 

  • Coronavirus - information

    The Health and safety of our members, tenants/residents, and the general public is our top priority.  Our focus is to provide a service to ten…

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  • Letter from the chair

    See attached a letter from our chair. …

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  • Letter from the housing minister

    The Housing MInister has written a letter to all social housing tenants giving advice on your housing service during the pandemic.  We attach …

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  • Role of committee members

    …

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  • Tips when applying for grants

    Make sure you tailor your application/project to fit the grant criteria Some funders focus on particular groups of people or project type…

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  • Housing Green Paper

    The Government published a Housing Green Paper in August 2018.  A Green Paper is a preliminary report of Government to stimulate discussion. &…

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  • Homeless Reduction Act 2018

    The Homelessness Reduction Act came into force in April 2018.  The emphasis is very much on prevention. If a person is eligible (they have imm…

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  • Housing and Planning Act 2016

    Latest on the Housing and Planning Act 2016 - - The Right to Buy for Housing Association tenants (something we are not in principle oppose…

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  • Universal Credit

    A new type of benefit, for working age people only, called Universal Credit (UC) was introduced in Wolverhampton in February 2016.  It brings …

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  • Safeguarding adults

    Adult safeguarding is the process of protecting adults with care and support needs from abuse or neglect.  They could be an adult with a learn…

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  • Anti-social behaviour

    New powers aimed at tackling anti-social behaviour (ASB) came into effect on Monday 20th October 2014, under the Anti-social Behaviour, Crime an…

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  • Data Protection

    Data Protection regulates the processing of personal information about individuals.  The Federation's policy on data protection is attache…

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  • Your Home

    Frequently asked questions How do I……………… • Make an application to go on the housing register? You c…

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  • Your Rights

    The rights you have as a tenant depend on the type of tenancy you have. Introductory tenancies New tenants of Council properties are offere…

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  • Equality and diversity

    We attach our equality and diversity policy for information …

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  • Housing Associations

    In a report 'Building Futures' published by the National Housing Federation it has described how last year (2011/12) Housing Asso…

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  • Money Matters

    At present many of us are finding it difficult to make ends meet, what with the credit crunch, uncertainty as to jobs, and changes to benefits. Fro…

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  • Getting Involved

    Ways you can get involved Join the Federation Join or set up a Tenants Group Participate in Wolverhampton Homes involvement str…

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  • Tenants in control

    Under regulations lanlords must offer tenants a wide range of opportunities to take greater control of services they receive.  They may do thi…

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  • Policing

    The Government is introducing new elected posts of Police and Crime Commissioners (PCCs).  There will be one for each force area.  The PC…

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  • Energy Efficiency

    The cost of running a home gets higher each year while the money we have to pay for it seems to get less. Keeping the home warm makes a big difference…

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  • Squatting

    As from September 2012 new legislation has been introduced which makes squatting a criminal offence punishable by up to 6 months in prison with fin…

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  • Support for older and disabled people

    There are a number of organisations that provide assistance for older and disabled people. The Neighbourhood Support Service is a confidential …

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  • Health

    Healthwatch Wolverhampton is an independent service set up to make sure that you can have your say about health and social care services in the Cit…

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  • Service Standards

    The regulator of social housing is the independent regulator for registered social landlords (Housing Associations and Local Authorities).  It…

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  • Jargon Buster

    We attach a jargon buster to this page.  This is a short guide to some of the jargon often used by the housing professionals - hope it helps! …

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  • Good Practice

    From time to time we issue good practice information to advise members on matters that will help them better run their local tenants' group or …

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  • Training

    We at the Fed recognise the importance of having the information and skills to be able to make a difference. Without the tools to hand it is diffic…

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  • Funding

    Funding is always an issue. Wolverhampton Homes provides small running costs grants for tenants groups contact Wolverhampton Homes on 01902 55…

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  • Compliments and complaints

    Should you wish to compliment us or to make a complaint about us please see the attached form. …

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  • Useful links

    Here we have added some links to other web sites that you may find helpful. Wolverhampton City Council www.wolverhampton.gov.uk Homes in t…

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  • Do you need advice?

    If you would like advice or any further information concerning items or articles on this website or you would like advice on a particular hous…

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